Terms & Conditions

Effective Date: May 1, 2025

 

1. Introduction

Welcome to Glory Tableware. By accessing our website at https://www.glorytableware.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Use of the Website

You may use this website for lawful purposes related to exploring, requesting, or inquiring about our tableware collections. Misuse or unauthorized access attempts are strictly prohibited.

3. Intellectual Property

All content on this website — including text, graphics, logos, photos, and downloadable materials — is the property of Glory Tableware or its licensors. You may not copy, reproduce, or redistribute any content without our written permission.

4. Product Information

We strive to ensure all product details, descriptions, and imagery are accurate and up to date. However, natural variations may occur due to the handcrafted nature of our products. All product visuals are for representation purposes only.

5. Quotes, Pricing, and Payments

Glory Tableware does not process direct purchases online. Instead, clients may submit a Request a Quote form. A dedicated team member will respond with a tailored quotation based on your selections and business needs.

  • Currency: Pricing is offered in the currency most relevant to the client’s location or agreement.
  • Flexible Payment Terms: May be available for bulk or recurring orders, subject to discussion.
  • Taxes & Duties: Clients are responsible for any applicable local taxes, import duties, or bank transfer fees.
  • Final Confirmation: Orders are confirmed only upon formal agreement (via email or signed quotation).

6. Shipping and Delivery

Shipping details, lead times, and delivery terms are discussed and confirmed individually during the quotation process. While we strive to meet agreed-upon delivery windows, delays due to production or shipping logistics may occasionally occur.

7. Returns & Adjustments

As all items are handcrafted, minor variations in color, shape, or finish are to be expected and are not considered defects. Returns or order adjustments are only accepted in accordance with pre-agreed terms. Please contact us immediately in case of damaged items or order discrepancies.

8. Limitation of Liability

Glory Tableware is not liable for indirect or consequential losses arising from use of the website or any delay, disruption, or failure in delivery. Our liability, if applicable, is limited to the value of the order placed and confirmed.

9. Indemnification

You agree to indemnify and hold harmless Glory Tableware and its affiliates from any claims arising from your misuse of the website or violation of these terms.

10. Governing Law

These Terms & Conditions are governed by the laws of Egypt. Any disputes shall be resolved in the courts of Cairo, Egypt.

11. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with the effective date revised accordingly. Continued use of the site after changes implies acceptance.

12. Contact Us

If you have questions about these Terms & Conditions, please reach out: