General

Who is Glory Tableware for?

We work exclusively with hospitality businesses — including restaurants, cafés, boutique hotels, and interior consultants — looking for handcrafted tableware with lasting performance and design value.

Do you sell to individuals or for home use?

No. We serve B2B clients only and do not offer retail or direct-to-consumer sales.

Where are you based?

Glory Tableware is based in Egypt, with operations extending to the UAE and Saudi Arabia. We ship globally.

Can I see product samples before ordering?

Yes, sample pieces can be arranged upon request. Sample availability and cost will depend on the product and your location.

Ordering & Quotes

How do I request a quote?

Simply visit our Request a Quote page, select the items you’re interested in, and submit the form. Our team will follow up within 1–2 business days.

What information should I include in my quote request?

For faster processing, include the products you’re interested in, quantities, business location, and any customization needs.

Do you offer custom sets or flexible pricing for large orders?

Yes. We offer tailored pricing tiers, flexible payment terms, and curated sets for bulk or recurring B2B orders.

What currencies do you quote in?

Currencies vary depending on your region — we typically quote in USD, Saudi Riyal, AED, or EGP depending on your business location.

Do you require a minimum order quantity?

MOQs vary by product and collection. We’ll confirm specifics during the quoting process based on your needs.

Shipping & Delivery

Do you ship internationally?

Yes. We ship worldwide. Shipping fees, taxes, and timelines depend on your location and order volume.

How long does delivery take?

Lead times vary depending on your order size, customization, and destination. Estimated delivery times are shared during the quote process.

Can I arrange pickup or use my own shipping account?

In some cases, yes. Please mention this in your quote request and we’ll coordinate accordingly.

Can I track my order?

Yes. You’ll receive tracking details once your shipment is dispatched.

Materials & Care

What materials do you use?

Our collections are handcrafted using pottery, wood, copper, and stainless steel — all selected for performance and aesthetic quality.

Are your pottery items microwave and dishwasher safe?

Yes. All pottery products are microwave and dishwasher safe. We advise using a heat diffuser for stovetop use.

How should I care for wooden items?

Hand wash only using olive oil. Avoid dishwashers, extreme heat, or direct sunlight. Dry thoroughly after cleaning.

Can metal items be used for direct heat or open flame?

Most are designed for serving, not cooking. Always follow care instructions listed per item, especially for copper pieces.

Customization & Partnerships

Can I request a custom design, logo, or finish?

Yes. We welcome custom requests — including logos, glaze color adjustments, or exclusive forms — for select products.

Do you offer co-branded collections?

Yes. We offer co-branded production for approved hospitality partners. Reach out with your project details to explore options.

Do you work with designers or procurement consultants?

Absolutely. We regularly collaborate with design studios and procurement agencies to align products with brand concepts and operational needs.

Are you open to regional distributors or resellers?

Yes. If you're interested in representing Glory Tableware in your region, please get in touch through our Contact Us page.